Legal Notices & Disclaimers

Effective Date: 04.08.2026

This Legal Notices & Disclaimers Policy ("Policy") applies to the Jashn mobile application, BookMyJashn website, and all related services (collectively, the "Platform") operated by Jashn Hall Private Limited ("Jashn", "Company", "we", "our", or "us"). By accessing or using the Platform, you acknowledge and agree to the notices, disclaimers, limitations, and legal provisions set forth below.

1. Marketplace Status

Jashn is a technology-enabled marketplace that facilitates connections between Customers, Venue Partners, Event Hosts, and Vendors through venue bookings, event listings, ticket sales, and vendor discovery services. Jashn does not own, operate, manage, lease, supervise, control, organize, sponsor, or provide any venue, banquet hall, marriage hall, resort, farmhouse, hotel, event, ticketed program, catering service, decoration service, photography service, DJ service, accommodation service, event planning service, makeup service, religious service, or any other service listed on the Platform. Services available on the Platform are offered directly by independent Venue Partners, Event Hosts, Vendors, or other third-party service providers. The contractual relationship relating to venue bookings, event participation, ticket purchases, and vendor services exists directly between the Customer and the respective Venue Partner, Event Host, or Vendor.

2. Information Disclaimer

Information displayed on the Platform may include:

Venue descriptions
Venue photographs
Pricing
Menus
Amenities
Capacities
Availability

Event descriptions
Event schedules
Ticket prices
Vendor profiles
Vendor contact details
Reviews
Ratings
Testimonials
Promotional content
Offers and discounts Such information is primarily provided by Venue Partners, Event Hosts, Vendors, advertisers, and users. While Jashn makes reasonable efforts to maintain accurate information, Jashn does not guarantee the accuracy, completeness, reliability, suitability, availability, or timeliness of any content displayed on the Platform.

Users are encouraged to independently verify important information before making any booking, ticket purchase, or hiring decision

3. Booking & Availability Disclaimer

Venue availability, event availability, ticket inventory, and vendor availability displayed on the Platform may change at any time. Submission of a booking request, ticket purchase request, or vendor enquiry does not by itself guarantee confirmation. A booking shall be considered confirmed only after the applicable conditions specified by the Platform and the respective Venue Partner or Event Host have been fulfilled. Jashn shall not be liable for changes in availability occurring before confirmation.

4. Pricing Disclaimer

Prices displayed on the Platform may vary based on:

Weekends
Public holidays
Seasonal demand
Wedding seasons

Festivals
Peak demand periods
Venue policies
Event organizer pricing
Vendor pricing
Dynamic pricing decisions Displayed prices, offers, discounts, convenience charges, taxes, and availability may change without prior notice until a booking or purchase is confirmed.

Jashn does not guarantee that any displayed price will remain available for future bookings or purchases

5. Service Quality Disclaimer

Jashn does not guarantee:

Venue quality
Food quality
Catering standards
Decoration standards
Photography quality
DJ performance
Accommodation quality
Event planning quality
Artist performance
Event management
Vendor services
Venue staff conduct
Event Host conduct
Service availability All such services are provided solely by the respective Venue Partner, Event Host, or Vendor.

Any dispute relating to service quality shall primarily be between the Customer and the respective service provider

6. Event Disclaimer

Events listed on the Platform are organized and conducted by independent Event Hosts.

Jashn does not organize, supervise, manage, sponsor, or control any event unless expressly stated otherwise. Event schedules, venue changes, performer availability, cancellations, postponements, rescheduling, ticket availability, seating arrangements, and event execution remain the sole responsibility of the respective Event Host. Jashn shall not be responsible for any loss, inconvenience, or damages arising from the conduct, cancellation, postponement, rescheduling, or modification of any event.

7. Vendor Directory Disclaimer

The Platform may display contact details, profiles, portfolios, pricing information, and other information relating to independent Vendors. Unless expressly stated otherwise, Jashn only facilitates discovery and communication between Customers and Vendors. Customers engage Vendors directly, and any agreement, payment, service delivery, warranty, or dispute shall exist solely between the Customer and the respective Vendor. Jashn does not guarantee the quality, pricing, availability, suitability, or performance of any Vendor or its services.

8. User Reviews and Ratings

Reviews, ratings, comments, testimonials, photographs, videos, and feedback submitted by users represent the opinions of individual users. Jashn does not endorse, verify, guarantee, or assume responsibility for the accuracy or reliability of user-generated content. Jashn reserves the right to moderate, investigate, remove, or restrict content that violates applicable laws or Platform policies.

9. Third-party Services

The Platform may rely upon third-party service providers including: • Payment gateways

SMS providers
Email service providers
Mapping services
Cloud hosting providers
Analytics providers
Push notification providers
Identity verification providers Jashn shall not be liable for interruptions, delays, outages, errors, failures, or actions attributable to such third-party providers

10. Payment Disclaimer

Payments may be processed through authorized third-party payment service providers. Jashn does not store:

Credit card numbers
Debit card numbers
CVV numbers
UPI PINs
Banking passwords Payment processing remains subject to the policies and security practices of the respective payment service providers.

Jashn shall not be responsible for payment failures, banking errors, network outages, gateway failures, or delays caused by third-party payment systems

11. Booking, Event & Cancellation Disclaimer

If a Venue Partner or Event Host cancels, postpones, reschedules, or declines a booking or event, Jashn may assist Customers in facilitating communication and applicable refunds in accordance with the Platform policies. However, Jashn shall not be responsible for:

Alternative venue arrangements
Alternative events
Travel expenses
Accommodation expenses
Business losses

Loss of opportunity
Wedding disruptions
Anniversary disruptions
Emotional distress
Consequential damages The respective Venue Partner or Event Host remains responsible for fulfilling its obligations toward Customers

12. Force Majeure Disclaimer

Jashn shall not be liable for any delay, disruption, cancellation, non-performance, loss, or damage arising from events beyond its reasonable control, including natural disasters, pandemics, government actions, internet failures, power outages, transportation disruptions, civil unrest, terrorism, war, or similar circumstances. Refunds, credits, rescheduling requests, and alternative arrangements shall be governed by applicable laws, Platform policies, and the policies of the respective Venue Partner or Event Host.

13. Customer Responsibility

Customers are responsible for:

Reviewing listings carefully
Verifying suitability before booking
Reviewing applicable cancellation policies
Providing accurate information
Complying with venue, event, and vendor requirements
Maintaining confidentiality of account credentials.

Jashn shall not be liable for losses arising from inaccurate information submitted by Customers

14. Venue Partner, Event Host & Vendor Responsibilities

Venue Partners, Event Hosts, and Vendors are solely responsible for:

Accuracy of listings
Service delivery
Pricing accuracy

Customer interactions;
Legal compliance
Licences and permits
Health and safety obligations
Tax compliance
Timely fulfilment of services.

Jashn does not assume responsibility for their independent operations

15. External Links

The Platform may contain links to third-party websites, applications, or online services. Jashn does not control or endorse such third-party services and shall not be responsible for their content, availability, security, or privacy practices.

16. No Professional Advice

Information available on the Platform is provided solely for general informational purposes. Nothing on the Platform constitutes legal, financial, tax, investment, business, or professional advice. Users should seek independent professional advice wherever appropriate.

17. Intellectual Property Notice

All software, branding, logos, trademarks, content, graphics, designs, databases, and other intellectual property associated with Jashn are owned by or licensed to Jashn Hall Private Limited and are protected under applicable laws. Unauthorized use, reproduction, distribution, modification, or commercial exploitation is strictly prohibited without prior written permission.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Jashn Hall Private Limited, its directors, officers, employees, affiliates, agents, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, loss of profits, loss of business opportunities, reputational harm, emotional distress, data loss, or service interruptions arising from the use of the Platform.

19. Reporting Violations

Users may report:

Fraudulent listings
Fake reviews
Misleading information
Intellectual property violations
Policy violations
Illegal activities through the contact details provided below

20. Contact Information

Customer Support support@bookmyjashn.com

Legal & Compliance legal@bookmyjashn.com

Company Jashn Hall Private Limited Mathura, Uttar Pradesh, India

21. Changes to This Policy

Jashn reserves the right to modify, update, replace, or revise this Policy at any time. Updated versions may be published on the Platform. Continued use of the Platform after publication of revised versions constitutes acceptance of such changes.

Version: 1.0 Document Owner: Jashn Hall Private Limited Applicable To: Customers, Venue Partners, Event Hosts, Vendors, and all users of the Jashn mobile application, BookMyJashn website, and related services.