Get in touch

Whether you need help with a booking, want to list your venue, or have a legal enquiry — we're here.

Registered Office

Jashn Hall Private Limited
Mathura, Uttar Pradesh, India

For legal notices under Consumer Protection Act 2019 — send to jashn.halls@gmail.com. We respond within 30 days.

Common questions

How do I cancel or modify a booking?

Open the app, go to your bookings, and tap Manage Booking. Cancellation options depend on the venue's policy shown at checkout.

How long does a refund take?

Approved refunds are initiated within 2–3 business days. Bank processing typically takes an additional 5–7 business days.

How do I list my venue on Jashn?

Email jashn.halls@gmail.com with your venue name, city, capacity, and contact number. Our team will guide you through the onboarding process.

I didn't receive my OTP. What should I do?

Wait 60 seconds and try resending. If the issue persists, email jashn.cxsupport@gmail.com with your registered phone number.

Didn't find your answer? Email our support team